A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan.Do you have a question? A secured lender shall prepare and deliver a payoff demand statement to the person who has requested it within fourteen days after receipt of the demand. Desert Financial provides exceptional member and community service and a full range of financial solutions, with top-rated mobile and online banking. We just paid off our mortgage on June 12th and received a letter from Wells Fargo stating mortgage had been paid in full. Homebuyers receive assistance for down payment and closing costs, plus a loan with a competitive interest rate. F5008 and provide the mortgage information. Jon Mount is a New American Funding mortgage professional who is focused on customer service and offer competitive pricing on home loans.