Below are links to various frequently requested forms. Some are PDF documents that are available to download and print.Enclosed with this letter, you will find a formal payoff statement confirming the full satisfaction of your loan. Gather all pertinent documents to ensure you have proof of money owed. It can take up to six weeks or more to have the lien removed from your car title and make it officially yours. How do I obtain a payoff quote online? A. Open the account in the Customer Portal on the web. b. In this case, your lender should send you a lien release once you make your last payment. Who is Requesting the Payoff Quote? Select a payoff quote date up to 21 days in the future.