Payoff requests, including borrower's authorization, should be directed to the servicer of the first mortgage. The mortgage payoff calculator helps you find out."Payoff amount" is generally higher than the remaining balance on the home. This form is furnished to give you a statement of actual settlement costs. You should definitely keep the letter telling you that your loan was paid off in full. We'd also want you to keep at least the most current loan statement. Below are links to various frequently requested forms. Some are PDF documents that are available to download and print. How to fill out the Mortgage Payoff Statement Request Form? Loan with MD SUBTITLE with a value of 10, 1.