Payoff requests, including borrower's authorization, should be directed to the servicer of the first mortgage. You can request a payoff quote for any type of loan, including mortgages, car loans, student loans, and personal loans.Below are links to various frequently requested forms. Some are PDF documents that are available to download and print. Tower Federal Credit Union in MD, DC and VA makes it easy to access forms for membership, account management and much more. Explore our forms online now. How can I make payments or payoff on my mortgage loan? In this case, your lender should send you a lien release once you make your last payment. If you receive this form in a small claims case, contact a lawyer. Complete Onboarding.