Payoff requests, including borrower's authorization, should be directed to the servicer of the first mortgage. To request a change to a reserved loan, complete the Request for Change to.A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. Do you need a loan payoff request form? Montgomery County does not require any further action after the payoff of a mortgage loan. A lender's payoff statement or letter will show the amount you need to pay to completely close out the loan. I want to payoff my Mortgage, how do I get the amount I owe? Below are links to various frequently requested forms. Some are PDF documents that are available to download and print.