Payoff requests, including borrower's authorization, should be directed to the servicer of the first mortgage. This is an example of a payoff letter used in a syndicated loan transaction.This payoff letter (including the defined terms such as Lenders,. View a Sample Settlement Statement to learn more about what to expect at settlement and to familiarize yourself with the language and terms of settlement. This form is furnished to give you a statement of actual settlement costs. A payoff letter is a document that provides detailed instructions on how to pay off a loan. Find out how to make that final payment and put your student loans behind you. A hardship letter explains to a lender the circumstances that have made you unable to keep up with your debt payments. If in agreement, the payor can provide payment immediately. However, if the issue involves a small claims court, this could result in a settlement.