A written payoff statement sufficient to enable the mortgagor or the authorized person to conclusively make full payment of the outstanding indebtedness. Here you will find answers to frequently asked questions regarding the Massachusetts Department of Revenue's (DOR) Collections process.What are the details I should include in the loan closure letter? The letter should include a clear statement of the payoff amount (i.e. Download and print forms, savings and checking forms, savings and checking forms, loan forms, business applications, business forms. Massachusetts law specifies how nonjudicial foreclosure procedures work, and both federal and state laws give you rights and protections throughout the process. Sign on to your account, select your auto loan from Account Summary, and then Get payoff quote. The PNC Mortgage Bi-Weekly Automated Payment Program helps you pay off your mortgage loan faster and reduce interest payments. If you know you're not going to be able to keep up with your loan payments, you might be better off selling the car yourself and paying off the debt. Massachusetts No-Interest Loan Exit Interviews.