A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan.When you pay off your mortgage, a mortgage discharge should be recorded with the Registry of Deeds to clear the title to your house. This is called a "tax lien foreclosure." A written payoff statement sufficient to enable the mortgagor or the authorized person to conclusively make full payment of the outstanding indebtedness. Below you will find links to useful forms and documents for easy and convenient access. Forms. Mortgage Payoff Form – Use this form to request a Mortgage Payoff. Sign in to your online account and click on your loan number to go to your dashboard. Click on Mortgage Assistance, and select the Available Documents tab. In addition, all payoff requests may take up to two business days to complete.