Have a question about your mortgage loan? The Attorney General's Office (AGO) may have an answer.Edit, sign, and share payoff letter template online. No need to install software, just go to DocHub, and sign up instantly and for free. If you are paying off a specific loan or set of loans online, use the "Custom Pay" dropdown to select "Specify for Each Loan". Create a Loan Payoff Letter online and download it as a PDF or Word document. Customize and print a blank Loan Payoff Letter for free. A payoff letter provides instructions on how to pay off a loan with a lump sum before the loan term ends. Learn how payoff letters work. What is a Payoff Letter?