1. Complete the Payoff Request Form in its entirety. Unsigned or incomplete requests will not be processed. 2.A lender's payoff statement or letter will show the amount you need to pay to completely close out the loan. A written payoff statement sufficient to enable the mortgagor or the authorized person to conclusively make full payment of the outstanding indebtedness. ​​ Use the form on your billing statement to make your monthly mortgage payments to PNC Mortgage. The repayment terms are stated in full in the Subsidy Mortgage and Subsidy Note. Please complete all applicable fields below. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process. Visit Rockland Trust to learn more. You may stop into a local branch or call (800) 773-5601 ext.