A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan.A payoff statement should include the name and address of the lender preparing the statement and be addressed to the lender that requested the payoff. 1. Complete the Payoff Request Form in its entirety. Unsigned or incomplete requests will not be processed. 2. Edit, sign, and share payoff form online. No need to install software, just go to DocHub, and sign up instantly and for free. If you do, the system will assume you already have a payoff statement and it will not give you a request letter for that payoff. This form is furnished to give you a statement of actual settlement costs. How to fill out the Mortgage Payoff Statement Request Form?