Requesting a Payoff Quote If you're curious about your payoff amount, but you don't need it in writing for any particular or urgent reason, you may be able to obtain a verbal payoff quote from your lender by phone. You should treat a verbal quote as just an estimate because it's not legally binding.
Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
Typically, lenders can provide a payoff letter within seven to ten business days upon request. However, processing times may vary depending on the specific lender and their workload.
To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. While logged into your account, look for options to request or calculate a payoff amount, and provide details such as your desired payoff date.
Unfortunately, my circumstances are unlikely to improve in the foreseeable future and I have no assets to sell to help clear my debt. I am therefore asking you to consider writing off my debt as I can see no way of ever repaying it. If you are unable to agree to this, please explain your reasons.
Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)