Payoff and short‑pay statements; request and content. (a). You can request a payoff statement online 24 hours a day, seven days a week.To request a statement from Freedom Mortgage, log in to your account or mobile app. You may also call 1-800-1-0557. Find out how much you'll pay in North Carolina state income taxes given your annual income. Customize using your filing status, deductions, exemptions and more. Complete the Payoff Statement Request Form. Find out how much you'll pay in Virginia state income taxes given your annual income.