Please complete the form below with as much information as possible. Completed payoff letters are to be emailed as a PDF document.Your payoff letter request will be returned to you if any of the items listed below are missing:. This service allows clients to conveniently secure accurate and up-to-date payoff information regarding the outstanding balance on their mortgage loans. This file contains various payoff letter templates for loans, mortgages, and personal debts. The bank is required to prepare and record in the public records where the property is located a "satisfaction of mortgage." Once your financial institution determines that your mortgage has been paid off (i.e. How to Request an HHF Payoff. The bank is required to prepare and record in the public records where the property is located a "satisfaction of mortgage." Fill in the blank Mortgage Instrument and Promissory Note form formatted to comply with all Florida recording and content requirements.