Do you need a loan payoff request form? A mortgage servicer shall deliver to the borrower annually a statement of the borrower's account showing the unpaid principal balance of the mortgage loan.A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. Review your payment history. Request a payoff statement. This online calculator helps determine how much interest you can save with a complete amortization payment schedule. Set up automatic payments for worry-free, automated billing. Instructions to submit payment using wire transfer or check are included in the letter. Your Mortgage Interest Statement (Form 1098) will be available to you in late January.