A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan.This form is furnished to give you a statement of actual settlement costs. This form is used if you wish to transfer funds from a qualified retirement plan - 401(a), 401(k), 403(b), or 457 - to purchase service credit. Include the payment amount. Include the date you plan to make the payment. A lender's payoff statement or letter will show the amount you need to pay to completely close out the loan. The balance of the loan may be fully forgiven and lien discharged after five years, if the borrower complies with the terms of the mortgage and note. View and obtain the entire collection of SCAO-approved forms. The SCAO forms that are most frequently requested have been included on this site in .