Com , or you can fax it to 517-676-6759. Complete the form below to submit your payoff request.Thank you for using City National Bank's Online Payoff Demand Request form. How do I get a payoff for one of my Fifth Third loans? The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership. Mortgage Credit Certificate Lender Requirements and Application. Our mission is banking that is all about you. Your local community bank in southeast Michigan is here to offer you the banking solutions you deserve. If I am closing on my house, or have requested a Payoff Statement, do I still need to make my payment this month? Phone: Call 800-972-3030.