The balance of the loan may be fully forgiven and lien discharged after five years, if the borrower complies with the terms of the mortgage and note. The first step is to get in touch with your lender or loan servicer.You can find their contact information on your monthly statements. Have questions about your loan? Browse our frequently asked questions to find answers. It can take roughly two to six weeks to get your title after paying off a car. Proudly serving the community banking needs of Hillsdale, Jackson, Lenawee, and Calhoun counties since 1934 with personal and business banking solutions. Then you will fill out a credit application and provide any information needed for review to complete your financing. Student Loan Payoff Programs.