A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan.The Step Forward Michigan program is closed as of Saturday, October 31st, 2020. Fill in the form below to request your Payoff Document. Loan Number, Primary Borrower's SSN, Payoff Date, Reason for request. Complete the form below to submit your payoff request. A mortgage servicer shall deliver to the borrower annually a statement of the borrower's account showing the unpaid principal balance of the mortgage loan. Ask your broker or lender to show you an itemization of the loan amount with all fees explained. Excessive Mortgage Broker Compensation (Yield Spread Premiums). Do you need a loan payoff request form?