A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan.Do you need a loan payoff request form? You should definitely keep the letter telling you that your loan was paid off in full. We'd also want you to keep at least the most current loan statement. Creating a payoff letter is essential to any loan or mortgage repayment process. Our free templates and this guide can help you get started. • Tells you to transfer your property deed or title to it. Your mortgage servicer is the company that collects your monthly mortgage payments. Interested in borrowing money for a mortgage, personal loan, or auto loan?