Access our financial planning and report fraud forms and submit online. How can I request a payoff statement?Contact your servicing bank (where you make your monthly mortgage payments) and request a payoff statement. Evaluating loan types, interest rates, and fees to determine the home financing option that's right for you. How the information on your application is used. Print and complete a Mortgage Servicing Request Form (PDF) providing ALL requested information. The team at Middlesex Savings Bank is prepared to pair you with the perfect mortgage for your Massachusetts home. Explore our MA home loans and apply. It lays out each fee and dollar still due before you completely pay off your mortgage. Here's how it works.