Access our financial planning and report fraud forms and submit online. A payoff request can be created and mailed for free.How long does it take to obtain a payoff? Evaluating loan types, interest rates, and fees to determine the home financing option that's right for you. How the information on your application is used. Middlesex Savings Bank makes it easy to get in touch. Call 1-877-463-6287 Monday - Friday: am - pm Saturday: am - pm Outside the US: A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. How do I pay off a lien?