Need to request a Payoff? Please click below to complete our Payoff Request Form.Already a customer, and would like to request a payoff Quote yourself, Login to Get a PayOff Quote now. Request a Payoff​​ 3rd party Payoff Requests- Please click on the link and fill out the Payoff request form. In order for a borrower to know the exact amount they owe on their loan, they generally have to submit a payoff request to their lender. What is a payoff request and why do you need one? Loan servicing and loan modification information from Carrington Mortgage. Provide payoff or reinstatement figures within 7 business days of receipt of written request.