No information is available for this page. Once your auto loan is paid in full, it's important to understand the next steps to take.Review this checklist to ensure a smooth transition. A 10day payoff refers to the time it takes for your new lender to pay off your old loans during a refinance. Still haven't received it. Please contact Customer Support at 877-672-2265 to request the payoff amount for a personal loan and auto loan. To get a payoff letter, ask your lender for an official payoff statement. Call or write to customer service or make the request online. If you have both your Minnesota title and lien release in hand, you have two options: Option 1: Staple the title and lien together and put it in a safe place. Sign on to your account, select your auto loan from Account Summary, and then Get payoff quote.