Payoff statements alert borrowers to how much they must pay to fully satisfy a loan. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process.A statement in the mortgage to the effect that the mortgage is a purchase money mortgage constitutes prima facie evidence of that fact. "Payoff amount" is generally higher than the remaining balance on the home. The mortgage payoff calculator helps you find out. The mortgage payoff statement is a document that provides a comprehensive breakdown of the remaining balance on a mortgage. SharePoint has Mortgage loan solutions designed to meet your needs. Our Mortgage experts are here to help you through the entire process. If you'd like to fax a payoff request to us, send it to 800-200-8772. Make a Payment or Set Up an Online Account.