If your loan is with Bank Midwest located in Minnesota, Iowa or South Dakota, use our online form for a convenient way to request your loan payoff amount. A person transmitting a payoff statement is the mortgage servicer for the mortgage described in the payoff statement.Do you need a loan payoff request form? This fact sheet provides basic information about mortgage modifications and other potential relief for homeowners facing the potential loss of their home. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process. In addition, within five (5) business days of receipt of a payoff, Minnesota Housing must receive the corresponding Loan Paid in Full Statement form. Notify your lender via phone call or a written letter of instruction to put that extra cash toward your principal.