The online form is quick and easy to use. Be sure to have the loan and borrower information ready when you make your request.Log into Online Banking, select the mortgage account you want to request the payoff quote for. Need to make a loan payment? We offer many convenient options. Click on Payments and then click on Request Payoff. A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc. Learn more about what a payoff quote is and how to request one. You can request a payoff statement online 24 hours a day, seven days a week. To request a statement from Freedom Mortgage, log in to your account or mobile app.