Create a Loan Payoff Letter online and download it as a PDF or Word document. Customize and print a blank Loan Payoff Letter for free.A payoff letter provides instructions on how to pay off a loan with a lump sum before the loan term ends. Learn how payoff letters work. When reaching out, clearly state that you are requesting a loan payoff statement. Write "Payoff" on the memo line of the check or money order and include your 10-digit account number or 17-digit vehicle identification number (VIN). Student loan debt relief companies might say they will lower your monthly payment or get your loans forgiven, but they can leave you worse off. Explore a personal loan near you on or offline that meets your immediate needs from Mariner Finance, a personal loan company, today! How do I find out a Heartland Bank loan payoff amount? Your account number is provided with the loan details in the welcome letter that you receive in the mail after your new loan is funded.