The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership. Bank of America customer service information is designed to make your banking experience easy and efficient.Obtaining a Lien Release from a Closed or Failed Bank. Please use the attached Name Changes on Loan Accounts Request Form when submitting your request. Looking for a Florida credit union with free checking? CAMPUS offers a FREE Checking Account with no monthly fees and a community-driven approach. (FLG), is a bank holding company for Flagstar Bank headquartered in Hicksville, New York. Forms are available in branches; however, it is preferred that you fill out your form in advance of your visit. They can be filled out electronically, then printed. They however can NOT be submitted online, or saved.