Payoff Request Form. First name, Last name, Account Number (optional), Phone, Street address, Apartment, suite, etc.Please fill out the form below or see additional contact information below this form. In order to process your Alternative Educational loan you must complete the Private Education Loan Applicant Self-Certification form. First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more. Fill out the form below to request a loan payoff letter. If you have any questions, please contact Loan Customer Service at 1-800-677-6272 option 5, option 2. Banking services nationwide, loans, mortgages, credit cards, checking, mobile banking and more. Discover more about NASA FCU. With Flagstar Private Bank, you'll have a single point of contact focused on you, your family, and your business.