Payoff Request Form. First name, Last name, Account Number (optional), Phone, Street address, Apartment, suite, etc.This is an example of a payoff letter used in a syndicated loan transaction. This payoff letter (including the defined terms such as Lenders,. A payoff letter provides instructions on how to pay off a loan with a lump sum before the loan term ends. Learn how payoff letters work. A payoff statement or a mortgage payoff letter will typically show the balance you must pay in order to close your loan. Our online payment gateway accepts personal checks and credit cards. Credit information includes the amount of the loan, the name of the institution, the payments made, any unpaid amounts and the amount outstanding. A loan modification is exactly what it sounds like: a change in the terms of a loan.