If you have any further questions you may call the New York State Department of State at (631) 952-6579. Sign up to receive email updates for Real estate transfer tax and mortgage recording tax.Payoff Request Form. First name, Last name, Account Number (optional), Phone, Street address, Apartment, suite, etc. Unpaid taxes will result in a tax lien certificate that will be returned with the tax search, including interest and payment instructions. If your request is for mortgage balance ONLY, please complete the Mortgage Confirmation Request Form. Member Contact Center 1-888-NASA-FCU (627-2328) 301-249-1800 Hours am - pm ET, Monday - Friday am Neglects to obtain a payoff letter for his mortgage.