Payoff Request Form. Please fill out the form below or see additional contact information below this form.Download our most commonly requested forms. These include items like address changes, beneficiary changes, owner changes, and requests for the release of The first step is to get in touch with your lender or loan servicer. You can find their contact information on your monthly statements. Click on the "Credit Card Statements" section to review your RadiFi credit card statements. Statement copies are available inside Digital Banking up to 1 year. Can I get my recording fees back from the Bank? You would have to speak with your bank.