The mortgage payoff calculator helps you find out. Under the Loan Information section, you will find a payoff request option that will take you to our payoff request form.A 10day payoff refers to the time it takes for your new lender to pay off your old loans during a refinance. Do you need a loan payoff request form? To request a payoff quote, please complete the payoff quote form. This form is intended for 3rd parties acting on behalf of Mr. Cooper customers. The mortgage payoff statement is a document that provides a comprehensive breakdown of the remaining balance on a mortgage. To process your request as quickly as possible, complete the online Loan Payoff Quote form, send a written request or call our Loan Servicing department. How to fill out the Mortgage Payoff Statement Request Form? You can't just pay the amount shown on your monthly mortgage statement to pay off the loan.