Do you need a loan payoff request form? A mortgage payoff letter can come in two forms.One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. Demand Payoff Request. Complete the form below to create a new request. A 10day payoff refers to the time it takes for your new lender to pay off your old loans during a refinance. How to fill out the Payoff Request Letter Templates? Mail: Send us a short letter stating that you'd like a payoff quote. If you want to know what it will take to pay off a loan, you'll need to access a payoff statement (sometimes called a payoff letter). Ready to close out your loan?