A mortgage payoff statement can be a useful piece of documentation for some borrowers to request. How Do I Send Funds For A Payoff?Do you need a loan payoff request form? To request a payoff quote, please complete the payoff quote form. This form is intended for 3rd parties acting on behalf of Mr. Cooper customers. The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership. Yelpers report this location has closed. Find a similar spot. To complete the approval process, you upload financial documentation (like W-2s and bank statements) to Rocket Mortgage's online loan portal. Apply to Underwriter, Legal Assistant, Loan Processor and more!