A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan.To request a payoff quote, please complete the payoff quote form. This form is intended for 3rd parties acting on behalf of Mr. Cooper customers. Do you need a loan payoff request form? A 10day payoff refers to the time it takes for your new lender to pay off your old loans during a refinance. Mail: Send us a short letter stating that you'd like a payoff quote. A licensed title underwriter may release a deed of trust provided that it, or its agent, was responsible for the payoff of the subject loan. A licensed title underwriter may release a deed of trust provided that it, or its agent, was responsible for the payoff of the subject loan. You can't just pay the amount shown on your monthly mortgage statement to pay off the loan.