Do you need a loan payoff request form? A mortgage payoff letter can come in two forms.One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. Demand Payoff Request. Complete the form below to create a new request. You'll need to request a 10day payoff letter from your current loan servicer, which you may be able to do online. The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership. To request a payoff quote, please complete the payoff quote form. This form is intended for 3rd parties acting on behalf of Mr. Cooper customers. Loan Payoffs and Lease Buyouts.