Do you need a loan payoff request form? A mortgage payoff letter can come in two forms.One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. Mail: Send us a short letter stating that you'd like a payoff quote. To request a payoff quote, please complete the payoff quote form. This form is intended for 3rd parties acting on behalf of Mr. Cooper customers. Learn what a mortgage payoff statement is, how to request one, and and what to do if your mortgage servicer fails to send it. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process. Third Party Payoff Request Form. All third-party payoff requests require prior authorization.