Please enter your current address in the assignment of title. A 10 day payoff is crucial to getting your old loans paid off during a refinance.Learn how it works from start to finish. To process your request as quickly as possible, complete the online Loan Payoff Quote form, send a written request or call our Loan Servicing department. A lender's payoff statement or letter will show the amount you need to pay to completely close out the loan. If in agreement, the payor can provide payment immediately. However, if the issue involves a small claims court, this could result in a settlement. Request. Complete the form below to create a new request. Thank you for using City National Bank's Online Payoff Demand Request form. If you want to know what it will take to pay off a loan, you'll need to access a payoff statement (sometimes called a payoff letter).