This page allows users to request an electronic payoff quote for iSeries and MSP mortgage products. You can also request a payoff statement.Log in to Online Banking or use the mobile app. Get answers to your questions about Bank of America's products and services. Learn about your account, your routing number and more in our help center. Need help accessing your Bank of America account? Find your account number, hours, withdrawals, scheduling and more with these frequently asked questions. Payoff procedures vary depending on whether the lienholder is using the Electronic Lien Title (ELT) system or a paper title. You can order copies of your statements beyond what is available online, up to 7 years ago. The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership.