Please enter your current address in the assignment of title. You'll need to request a 10day payoff letter from your current loan servicer, which you may be able to do online.The first step is to get in touch with your lender or loan servicer. You can find their contact information on your monthly statements. Do not include a credit report as proof of payoff. Requests are processed in the order they are received. Find the answers to Nevada State Bank's most frequently asked questions in our Customer Service FAQs. If you would like to request a loan payoff amount, please complete the following information. Get answers to all your financial questions from One Nevada Credit Union customer service. What's a payoff statement?