A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc. Learn more about what a payoff quote is and how to request one.The first step is to get in touch with your lender or loan servicer. You can find their contact information on your monthly statements. After you receive your payoff quote, it's time to make your final payment. You can pay with a certified check or through a wire transfer from your bank. 340 Jay Street, Brooklyn, NY 11201. Request a payoff quote. Find all of the forms that you need here.