How Do I Send Funds For A Payoff? A Satisfaction of Mortgage is a document that is used to confirm that a mortgage has been successfully repaid.Its digital system means you can get your quote in minutes and close within a week of your application approval. RoundPoint is your trusted partner on your home ownership journey, making every step of the way easy. How can I request a payoff statement? Contact your servicing bank (where you make your monthly mortgage payments) and request a payoff statement. In some cases, the payoff will involve extra fees. But you'll be able to see all of the details in a payoff letter. It just isn't paid to your lender directly in the form of a monthly mortgage payment.