A payoff request can be created and mailed for free. How long does it take to obtain a payoff?In order to process your homeowner mortgage servicing request, you must submit the following: Mortgage Servicing Request Form, Mortgage Servicing Fee. A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc. Learn more about what a payoff quote is and how to request one. Title No. STATE OF NEW YORK : : ss. Request Type: Payoff Letter: A payoff letter outlines your financial obligation to satisfy the mortgage. Click on Payments and then click on Request Payoff.