Be sure to include: Homeowner Name(s), Address, Borough, Tax Block and Lot Numbers with your submission. The revised Form MT-15, Mortgage Recording Tax Return, is now available.This form is furnished to give you a statement of actual settlement costs. How can I request a payoff statement? Contact your servicing bank (where you make your monthly mortgage payments) and request a payoff statement. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process. You can request a payoff statement online 24 hours a day, seven days a week. To request a statement from Freedom Mortgage, log in to your account or mobile app. The Homeowner Mortgage Servicing Unit is open and available to process your requests during regular business hours. Processing times is currently 8 weeks.