You need to have all the information. This includes the name and address of the lender as well as the borrower.Creating a payoff letter is essential to any loan or mortgage repayment process. Our free templates and this guide can help you get started. Use a free Mortgage Payoff Statement Request Form to gather information from the holder of a mortgage to create an official payoff statement. Create a Loan Payoff Letter online and download it as a PDF or Word document. Customize and print a blank Loan Payoff Letter for free. "I am writing to request a payoff letter for my loan, account number XXXXXXXX, with a requested payoff date of (date)." Alternatively, your lender may have a form you must fill out. Handling paperwork with our extensive and user-friendly PDF editor is straightforward.