Bank of America customer service information is designed to make your banking experience easy and efficient. The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership.Bank of America Auto Loans customer service information is designed to make your banking experience easy and efficient. Obtaining a Lien Release from a Closed or Failed Bank. Find specific contact information, such as addresses and phone numbers, for worldwide Bank of America office locations. The finance company sent me a title that has the lien holder on it, but it is stamped and signed. What do I do with this? It can take roughly two to six weeks to get your title after paying off a car. 100 North Tryon Street Charlotte, North Carolina 28255 Chicago 135 S. LaSalle Street Chicago, Illinois 60603 Miami 701 Brickell Avenue Miami, Florida 33131 (Lien status for lien over 10 years old)(e.g.