1) North Carolina General Statutes §45-36.9 requires that you must submit a satisfaction instrument to the. Excite Credit Union in NC and CA offers simple forms to members so service requests will be quick and effective.Access one of our forms today. To process your request as quickly as possible, complete the online Loan Payoff Quote form, send a written request or call our Loan Servicing department. SECU personal loans are available to members 18 years or older, living in North Carolina, South Carolina, Georgia, Tennessee, or Virginia. If you have filed a tax return, and cannot pay the tax due in full, you may be eligible to request an installment payment agreement. After the online request form and signed authorization document are submitted, the payoff will be provided within 5 business days. Request Loan Payoff Form. Southern Bank is your trusted financial partner in North Carolina and Virginia. First Bank is the leading independent, full-service community bank in the Carolinas.