1) North Carolina General Statutes §45-36.9 requires that you must submit a satisfaction instrument to the. Making extra mortgage payments can help pay off your mortgage early and save money on interest.Does prepaying make sense? Q: How do I request a payoff quote for my NC Housing Finance Agency loan? If you have filed a tax return, and cannot pay the tax due in full, you may be eligible to request an installment payment agreement. Make extra house payments. Fax a payoff request to 1-866-638-6087; You can also request a Mortgage payoff via secure messaging inside Digital Banking. How to Send Your Payoff Payment. For an official statement verifying your existing mortgage balance, monthly payments, and any late payments, please complete a 3rd Party Authorization form. (f). A payoff statement or a short‑pay statement may contain the amount of any fees authorized under this section not included in the payoff amount.